Templates that send themselves
The messages you always forget to send, going out on their own
The appointment reminder, the Monday notice, the Friday promo. You set them up once and Wando sends them on the day and time you chose.
In plain words
Some messages always have to go out and depend on someone remembering: reminding a customer about their booking, notifying a group of customers every Monday, sending the Friday promo. In Wando you schedule them with a Meta-approved template, which is what lets you message someone even if they have not written in days, and they go out on their own.
How it works
- 1
You pick the template
A Meta-approved template, with variables such as the customer’s name or the booking day.
- 2
You pick who and when
A segment of your contacts or a linked spreadsheet, and the day and time to send. Once, or every week.
- 3
Wando sends it
The send goes out on its own. If the person replies, the reply lands in your inbox like any other conversation.
What you get out of it
- Reminders go out even if nobody on the team remembers.
- Repeating notices (payments, news, promos) are set up once.
- Every message carries that person’s name and details, with no copy and paste.
- Replies come back to the inbox, where your team follows up.
Frequently asked questions
WhatsApp only allows free-form messages within 24 hours of the customer’s last message. To message someone first, or after that window, you need a Meta-approved template. It is a Meta rule, not a Wando one.
Keep reading:The WhatsApp 24-hour window (Spanish)What an HSM template is (Spanish)
Keep reading
Want to see it working?
We show it live on your own business, in 30 minutes and with no purchase commitment.
Other features
An official line, and someone who answers
You use Meta’s official API with approved templates, the way of sending that WhatsApp endorses. If something happens to your line, a person on our team answers you.
Your whole team in one inbox
Several people answer the same number at once, each with their own user. You assign conversations and nobody steps on anyone.
Campaigns to customers and prospects
You reach your whole base with promotions that carry each contact’s name, without the broadcast list limit, and you see who received it and who read it.
AI replies, approved in one click
The AI drafts every reply with your prices, hours and catalog. Your team reviews it and sends it in one click, and every correction makes it better.
Your contacts, synced with your spreadsheets
You import your base or connect Google Sheets: Wando pulls in contacts every 30 minutes and has them ready for every chat and every campaign.
One-click approval
Your team reviews and sends without writing from scratch. Fewer errors, more speed.
Real-time analytics
Pending messages, response time and team performance. All in plain sight.
Ready-made templates
Your usual replies ready to use, plus Meta-approved WhatsApp templates.
We set everything up
We connect your WhatsApp with no technical work on your end. You are running in 15 minutes.