One-click approval

Nothing goes out without someone on your team saying yes

The AI proposes, your team approves. One button and the reply is on its way through WhatsApp.

In plain words

In Wando the AI does not speak on its own by default. It prepares the reply and leaves it waiting in the dashboard. Whoever is on duty reads it, adjusts it if needed and taps a button to send. Once you trust how it answers, you can let repeat questions go out on their own.

How it works

  1. 1

    The message arrives

    It lands in the inbox with the suggested reply below, ready to review. Nothing is sent on its own.

  2. 2

    You review and send

    If it looks right, you tap send. If you want to change something, you edit the text right there and then send.

  3. 3

    You choose how much to let go

    Over time you switch repeat questions to automatic and keep the review only for the delicate ones.

What you get out of it

  • No odd message reaches a customer because of a machine error.
  • Your team replies without writing from scratch: read, adjust, send.
  • Every edit you make trains the AI for next time.
  • You can switch to automatic whenever you want, without changing tools.

Frequently asked questions

Yes. The AI auto-responder is included from the Pro plan and you configure it with your rules and hours. You can still take over any conversation at any moment.

Keep reading:Guide: automations (Spanish)Compare the plans

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