One-click approval
Nothing goes out without someone on your team saying yes
The AI proposes, your team approves. One button and the reply is on its way through WhatsApp.
In plain words
In Wando the AI does not speak on its own by default. It prepares the reply and leaves it waiting in the dashboard. Whoever is on duty reads it, adjusts it if needed and taps a button to send. Once you trust how it answers, you can let repeat questions go out on their own.
How it works
- 1
The message arrives
It lands in the inbox with the suggested reply below, ready to review. Nothing is sent on its own.
- 2
You review and send
If it looks right, you tap send. If you want to change something, you edit the text right there and then send.
- 3
You choose how much to let go
Over time you switch repeat questions to automatic and keep the review only for the delicate ones.
What you get out of it
- No odd message reaches a customer because of a machine error.
- Your team replies without writing from scratch: read, adjust, send.
- Every edit you make trains the AI for next time.
- You can switch to automatic whenever you want, without changing tools.
Frequently asked questions
Yes. The AI auto-responder is included from the Pro plan and you configure it with your rules and hours. You can still take over any conversation at any moment.
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Other features
An official line, and someone who answers
You use Meta’s official API with approved templates, the way of sending that WhatsApp endorses. If something happens to your line, a person on our team answers you.
Your whole team in one inbox
Several people answer the same number at once, each with their own user. You assign conversations and nobody steps on anyone.
Templates that send themselves
Appointment reminders, follow-ups and scheduled sends with Meta-approved templates. You set them up once and they go out on their own.
Campaigns to customers and prospects
You reach your whole base with promotions that carry each contact’s name, without the broadcast list limit, and you see who received it and who read it.
AI replies, approved in one click
The AI drafts every reply with your prices, hours and catalog. Your team reviews it and sends it in one click, and every correction makes it better.
Your contacts, synced with your spreadsheets
You import your base or connect Google Sheets: Wando pulls in contacts every 30 minutes and has them ready for every chat and every campaign.
Real-time analytics
Pending messages, response time and team performance. All in plain sight.
Ready-made templates
Your usual replies ready to use, plus Meta-approved WhatsApp templates.
We set everything up
We connect your WhatsApp with no technical work on your end. You are running in 15 minutes.