Wando
Official WhatsApp API · Powered by AI

Your WhatsApp,
working
like a team

Campaigns with approved templates to your whole base, your team answering the same number and the AI leaving every reply ready. With the number you already use.

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Setup included
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Wando already replies for businesses like yours

How it works

Connect the WhatsApp you already use, whichever way suits you.

Wando plugs into your number through Meta's official API. The only thing you choose is whether your phone stays in the loop or the number moves to the dashboard. Either way, you keep your number.

A grocery store owner answers her business messages from her phone behind the counter.
WhatsApp Business

Keep using the WhatsApp Business app on your phone

Scan a QR code from the app and the same number lives on your phone and in Wando at once.

  • Imports your chats from the last 6 months and your contact list.
  • Whatever you reply from your phone also shows up in the dashboard.
  • The AI starts out knowing how you reply, not from scratch.

Ideal if you answer from your phone today and don't want to change how you work.

A bar owner smiles while replying to customers; the conversations also reach the dashboard.
WhatsApp API

The number is handled from the dashboard, with no phone involved

Connect your number with your Meta account in a few clicks, without going into Meta Developers.

  • The number lives in Meta's cloud: no phone needs to be on or at hand.
  • Several people answer at once, each with their own conversations.
  • Works with your existing number or a new one dedicated to the business.

Ideal if several people answer or you want the number off a phone.

Both connections are made from Wando, with your Meta account, in a few clicks.
Already living in Meta Developers? There is also a manual advanced setup with your own token.

Which one suits you?

Same number, same dashboard. What changes is how you connect it.

WhatsApp Business
WhatsApp API
Your number
The one you have
The one you have, or a new one
The WhatsApp Business app on your phone
Keeps working as it does today
No longer used: everything goes through Wando
Previous history
6 months of chats and your contacts come in
Starts with the first new message
How it connects
A QR code from the app, in a couple of minutes
A few clicks with your Meta account
Who answers
You from your phone; your team and the AI from the dashboard
Your team and the AI from the dashboard
AI, bot, templates and campaigns
Yes
Yes
In both
  • AI that suggests and replies
  • Your team in the same inbox
  • Templates and campaigns
  • Several lines in one account

Connection

As simple as 1, 2, 3

No new apps, no odd processes. Wando plugs into your WhatsApp workflow and speeds it up.

1

Your customer messages you on WhatsApp

The message lands instantly in the Wando dashboard. Your team sees it sorted and prioritized by urgency.

2

AI drafts a suggested reply in seconds

Tailored to each customer's history, your industry and your brand's tone.

3

Your team approves it with one click and it goes out

No mistakes, no delays. The customer gets a professional reply in minutes, not hours.

Features

Everything your WhatsApp needs to sell like a company

Tap any of them to see how it works.

An official line, a team in the same inbox and messages that go out on their own. All in one dashboard built to sell more.

An official line, and someone who answers

You use Meta’s official API with approved templates, the way of sending that WhatsApp endorses. If something happens to your line, a person on our team answers you.

See how it works

Your whole team in one inbox

Several people answer the same number at once, each with their own user. You assign conversations and nobody steps on anyone.

See how it works

Templates that send themselves

Appointment reminders, follow-ups and scheduled sends with Meta-approved templates. You set them up once and they go out on their own.

See how it works

Campaigns to customers and prospects

You reach your whole base with promotions that carry each contact’s name, without the broadcast list limit, and you see who received it and who read it.

See how it works

AI replies, approved in one click

The AI drafts every reply with your prices, hours and catalog. Your team reviews it and sends it in one click, and every correction makes it better.

See how it works

Your contacts, synced with your spreadsheets

You import your base or connect Google Sheets: Wando pulls in contacts every 30 minutes and has them ready for every chat and every campaign.

See how it works

All of this, with your WhatsApp, today.

Continue with Google

14 days free. If you already have an account, you go straight in.

Live

See Wando in action

From a new message to a sent reply, in seconds.

Wando dashboard
Live
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Sofíajust now
Hi! Does Wando work with my usual number?

Integrations

Supercharge your CRMwith every WhatsApp conversation

Wando connects with your management system, your spreadsheets and your calendar. What happens on WhatsApp is recorded where your team already works, with no copy and paste.

Your CRM and management system, connected to WhatsApp

Sync your contacts with Google Sheets, send every new message to Make, Zapier or n8n, or connect your system directly through the API. If you run your own system, on the Enterprise plan we build the integration for you.

Google SheetsMakeZapiern8nSlackAPIMCP
See how it works

Book appointments with the Wando calendar or Google Calendar

Wando has its own booking calendar: customers book from a link, get the reminder on WhatsApp and you can ask for a deposit with Mercado Pago. If you already use Google Calendar, every booking is copied there and updates if it changes.

Wando calendarGoogle CalendarMercado Pago
See how it works

Wando is a WhatsApp customer service platform for businesses. If you connect your Google account, Wando sends the emails you write in the dashboard from your Gmail (gmail.send; it does not read or store your inbox) and creates events in your calendar (calendar.events; never full access). The connection is optional and can be revoked at any time. How it works with Gmail · How we handle Google API data

Want to see it for yourself?

Create your account and see how Wando understands and replies to your customers. The first 14 days are free, no card and nothing to install.

Testimonials

What our customers say

Businesses across Latin America that stopped wasting time in their WhatsApp inbox.

“We used to spend 2 hours replying to all our messages. Now we do it in 20 minutes.”

M

Martina S.

Clothing store owner · Buenos Aires

“Setup took 15 minutes and we were already up and running. Incredible.”

R

Roberto M.

Restaurant · Córdoba

“The AI perfectly understands how we talk to our customers. It reads like we wrote it ourselves.”

V

Valeria K.

Beauty center · Montevideo

1–3 of 8 testimonials

Illustrative testimonials based on use cases.

Pricing

Select your plan

Answer your WhatsApp in seconds with AI and turn more inquiries into sales. Try it free for 14 days, no credit card required.

STARTER

US$17.32−25%
US$12.99/mo

25% off your first month

  • Unlimited messages
  • Up to 500 contacts
  • 1 user/agent · 1 WhatsApp line
  • 600 AI-suggested replies per month
  • AI trained on your business that learns from your corrections
  • Automatic audio transcription
  • WhatsApp-style inbox, customer profile and tags
  • Predefined templates and quick replies
  • Away and after-hours auto-replies
  • Android app with notifications
  • Email support
MOST POPULAR

PRO

US$35.99−25%
US$26.99/mo

25% off your first month

  • Everything in Starter
  • Up to 5,000 contacts
  • 3 users/agents · 2 WhatsApp lines
  • Instagram, Messenger and Telegram in the same inbox
  • 1,500 AI-suggested replies per month
  • AI auto-responder with your rules and hours
  • Bulk campaigns and saved segments
  • Unlimited custom templates
  • Button flows and AI flow builder
  • WhatsApp payments with Mercado Pago
  • Google Sheets, Make, Zapier, n8n and Slack
  • API, API keys and MCP for your AI agent
  • Advanced analytics and CSV export
  • Assign conversations to agents
  • Priority support via WhatsApp

ENTERPRISE

US$89.32−25%
US$66.99/mo

25% off your first month

  • Everything in Pro
  • Up to 25,000 contacts
  • Unlimited users · unlimited WhatsApp lines
  • 5,000 AI-suggested replies per month
  • 3,000 queries per month to the dashboard AI assistant
  • Custom modules: appointment calendar with reminders, web menu with orders
  • Custom integration with your system (we build it)
  • Assisted migration of contacts and history
  • Onboarding and team training included
  • Dedicated 24/7 support with a direct line
See detailed comparison

Unlimited messages. WhatsApp template costs are billed by Meta directly to your account. The 25% off applies to your first month (or to the whole year with annual billing); after that it renews at the plan's regular price. Prices do not include VAT. No lock-in: cancel anytime from your account. Have a question? Contact us and we'll help you before you decide.

FAQ

Frequently asked questions

MRVDC
500+ businesses already sell better with Wando

Start today. Your first 14 days are free.

We set everything up. You just reply.

No credit card · Support included · Cancel anytime

Blog

Learn how to get the most out of Wando

Guides on WhatsApp Business, the Meta API and AI-assisted customer service. All in one place.

WhatsApp Business API: what it really costs in 2026

An honest, clear explanation of how the WhatsApp Business API is paid for: what Meta charges per conversation by category, the free service volume, and the cost of the provider or software you absolutely need on top.

10 min

What is the WhatsApp Business API and how does it work: 2026 guide

Clear, up-to-date guide to the WhatsApp Business API: what it is, how it works, how it differs from regular WhatsApp Business, how the per-conversation pricing model works, and how to start using it in your business.

10 min

Free WhatsApp chatbot: what real options you have (and how far they go)

An honest guide to what you can automate for free on WhatsApp with the WhatsApp Business app, where the limits of free are, and when it's worth moving to an AI chatbot.

9 min

The Best WhatsApp AI Tools for Your Business in 2026 (Comparison)

Honest comparison of the leading WhatsApp AI tools and chatbots for SMBs in 2026: Wando, WATI, Cliengo, Whaticket, Botmaker, and ManyChat. What to look for before choosing, strengths and considerations for each, and recommendations by business profile.

11 min

How to Automate Customer Service and Orders on WhatsApp for Your Restaurant

A practical guide for restaurant, pizzeria, and rotisserie owners: what you can (and can't) automate on your business's WhatsApp, how to do it step by step, and which metrics improve when you stop losing orders during peak hours.

11 min

How to Set Up Automatic Replies in WhatsApp Business (Step-by-Step Guide)

Set up the away message and the greeting message in the WhatsApp Business app, free and in minutes. We show you the real step-by-step process, the limits of these fixed replies, and when it's time to upgrade to an AI that actually responds.

9 min
Go to the blog

Free resources

Tools and guides, no signup

Calculators, ready-to-copy messages and WhatsApp Business terms in plain language. All open, whether you use Wando or not.

wa.me

WhatsApp link + QR generator

Build your wa.me link with a prefilled message and download the QR to print. Free, no signup.

Delivery aggregator calculator

What it really costs per month and per year, and when your own channel pays off.

WhatsApp templates

Ready-to-copy messages, organized by industry and use case.

Browse the section

WhatsApp Business glossary

Every WhatsApp Business and Meta API term, explained in plain language.

Browse the section

Use cases

Concrete recipes, industry by industry, for real business tasks over WhatsApp.

Browse the section

Questions & answers

Straight answers to the questions businesses actually ask about WhatsApp.

Browse the section

Errors & fixes

WhatsApp Business and Meta API errors explained: what each code means and how to fix it.

Browse the section

Studies & reference

Reference tables, verified figures and complete guides on WhatsApp Business.

Browse the section
See all resources

Contact

Let's talk

Leave your details and we'll get back to you, or pick a time and we'll show you Wando live.

Talk to an advisor

or if you prefer
Message us on WhatsApp

A member of the team replies, during business hours.

Book a free demo

We show you Wando live, on your own business.

A 30-minute video call where you see how the AI answers your WhatsApp, takes orders and books appointments, with examples from your industry. You leave knowing whether it fits.

  • No purchase commitment: it is advice about the app, nothing else.
  • 30 minutes, at the time you choose. No card.
  • On Google Meet: the invitation lands in your inbox.
  • Bring your partner or whoever handles the WhatsApp.

You pick the day and time right away, on our live calendar.

See the full calendar