AI replies, approved in one click
The AI writes the reply; you decide if it goes out
Every incoming message reaches the dashboard with a reply already drafted, built from your information and what you discussed with that person before.
In plain words
Wando reads the message your customer sent and drafts a reply using what it knows about your business: your prices, your hours, your catalog and previous conversations with that person. The reply shows up ready in the dashboard, in your tone, and you send it, edit it or discard it.
How it works
- 1
You tell it how you work
You load prices, hours, catalog and your business documents. That is the base the AI answers from, instead of making things up.
- 2
It writes the reply
When a message arrives, the AI reads it together with that customer’s history and leaves the reply drafted in the conversation.
- 3
It learns from you
Every time you correct a reply before sending it, that correction is saved and the next one comes out closer to how you write.
What you get out of it
- You reply in seconds, even to the same question fifty times a day.
- Your customers’ voice notes also arrive as text, so you can read them instead of listening.
- It uses YOUR information: your prices and your hours, not invented ones.
- It improves on its own with use, with no option tree to program.
Frequently asked questions
It answers with what you loaded: prices, hours, catalog and business documents. And unless you switch it to automatic, you see every reply before it goes out, so nothing reaches a customer without someone approving it.
Keep reading:How the AI agent is trained (Spanish)One-click approval
Keep reading
Want to see it working?
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Other features
An official line, and someone who answers
You use Meta’s official API with approved templates, the way of sending that WhatsApp endorses. If something happens to your line, a person on our team answers you.
Your whole team in one inbox
Several people answer the same number at once, each with their own user. You assign conversations and nobody steps on anyone.
Templates that send themselves
Appointment reminders, follow-ups and scheduled sends with Meta-approved templates. You set them up once and they go out on their own.
Campaigns to customers and prospects
You reach your whole base with promotions that carry each contact’s name, without the broadcast list limit, and you see who received it and who read it.
Your contacts, synced with your spreadsheets
You import your base or connect Google Sheets: Wando pulls in contacts every 30 minutes and has them ready for every chat and every campaign.
One-click approval
Your team reviews and sends without writing from scratch. Fewer errors, more speed.
Real-time analytics
Pending messages, response time and team performance. All in plain sight.
Ready-made templates
Your usual replies ready to use, plus Meta-approved WhatsApp templates.
We set everything up
We connect your WhatsApp with no technical work on your end. You are running in 15 minutes.