Real-time analytics
Know what is going on without asking anyone
How many messages went unanswered, how long you take to reply and how each person on the team is doing.
In plain words
Wando counts what happens in your WhatsApp on its own and shows it on one screen. Nothing to load by hand, no spreadsheet to build: you walk in and see how many conversations are open, how many went unanswered and how long your team took to reply.
How it works
- 1
It measures itself
From the first message that goes through Wando, every message in and out is recorded. You write nothing down.
- 2
You look at the board
Pending messages, response time and activity per agent, updated as messages come and go.
- 3
You pull the detail
From the Pro plan you export everything to CSV to cross with your spreadsheet or your system.
What you get out of it
- You see pending messages before the customer gets tired of waiting.
- You know how long your team takes to reply, in minutes, not by gut feeling.
- You compare how each person is doing and spot who needs a hand.
- You measure how each campaign went: how many received it and how many replied.
Frequently asked questions
From the first message that goes through Wando. And if you connect your number with Meta coexistence, you can bring recent conversation history into the dashboard.
Keep reading:Coexistence: app and API on one number (Spanish)
Keep reading
Want to see it working?
We show it live on your own business, in 30 minutes and with no purchase commitment.
Other features
An official line, and someone who answers
You use Meta’s official API with approved templates, the way of sending that WhatsApp endorses. If something happens to your line, a person on our team answers you.
Your whole team in one inbox
Several people answer the same number at once, each with their own user. You assign conversations and nobody steps on anyone.
Templates that send themselves
Appointment reminders, follow-ups and scheduled sends with Meta-approved templates. You set them up once and they go out on their own.
Campaigns to customers and prospects
You reach your whole base with promotions that carry each contact’s name, without the broadcast list limit, and you see who received it and who read it.
AI replies, approved in one click
The AI drafts every reply with your prices, hours and catalog. Your team reviews it and sends it in one click, and every correction makes it better.
Your contacts, synced with your spreadsheets
You import your base or connect Google Sheets: Wando pulls in contacts every 30 minutes and has them ready for every chat and every campaign.
One-click approval
Your team reviews and sends without writing from scratch. Fewer errors, more speed.
Ready-made templates
Your usual replies ready to use, plus Meta-approved WhatsApp templates.
We set everything up
We connect your WhatsApp with no technical work on your end. You are running in 15 minutes.