Your contacts, synced with your spreadsheets
Your customer spreadsheet and your WhatsApp, finally talking to each other
If your base lives in Excel or Google Sheets, you do not have to load it again. Wando imports it once or keeps it in sync on its own.
In plain words
Almost every business keeps its customer base in a spreadsheet, and WhatsApp somewhere else. In Wando you upload that list once, or connect your Google Sheets and choose which column is the phone, which is the name and which are your own fields. From then on Wando reads it again every 30 minutes: whatever you change in the sheet shows up in the dashboard, in each customer’s profile and in campaigns.
How it works
- 1
You upload or connect your sheet
A CSV, a pasted list or your Google Sheets. A wizard walks you through a few steps.
- 2
You choose what each column is
Phone, name, email, list or custom fields. Wando fixes the format of Argentine phone numbers so they work on WhatsApp.
- 3
It stays up to date
With Google Sheets connected, Wando reads the sheet again every 30 minutes. An empty cell never erases data you already had.
What you get out of it
- You do not load your base twice or keep it in two places.
- Every conversation shows the customer data you have in the sheet.
- Your columns work as variables in templates and campaigns.
- If someone disappears from the sheet, their conversation is not deleted.
Frequently asked questions
A CSV file, contacts pasted by hand or a Google Sheets tab. When importing you can add all of them to a list at once.
Keep reading:Guide: contacts (Spanish)
Keep reading
Want to see it working?
We show it live on your own business, in 30 minutes and with no purchase commitment.
Other features
An official line, and someone who answers
You use Meta’s official API with approved templates, the way of sending that WhatsApp endorses. If something happens to your line, a person on our team answers you.
Your whole team in one inbox
Several people answer the same number at once, each with their own user. You assign conversations and nobody steps on anyone.
Templates that send themselves
Appointment reminders, follow-ups and scheduled sends with Meta-approved templates. You set them up once and they go out on their own.
Campaigns to customers and prospects
You reach your whole base with promotions that carry each contact’s name, without the broadcast list limit, and you see who received it and who read it.
AI replies, approved in one click
The AI drafts every reply with your prices, hours and catalog. Your team reviews it and sends it in one click, and every correction makes it better.
One-click approval
Your team reviews and sends without writing from scratch. Fewer errors, more speed.
Real-time analytics
Pending messages, response time and team performance. All in plain sight.
Ready-made templates
Your usual replies ready to use, plus Meta-approved WhatsApp templates.
We set everything up
We connect your WhatsApp with no technical work on your end. You are running in 15 minutes.