Ready-made templates
Your usual replies, ready to send
Plus Meta-approved templates, the ones that let you message a customer first.
In plain words
Two similar things get mixed up. Quick replies are your own texts, saved so you never write them again. WhatsApp templates are messages Meta approves that let you write to someone who has not messaged you in over 24 hours. Wando handles both from the same dashboard.
How it works
- 1
You save what you repeat
The price list, the address, the opening hours. Write it once and drop it into any conversation.
- 2
Meta approves the templates
You create them in Wando and they go out for approval. The status of each one shows in the dashboard.
- 3
They sync by themselves
Wando stays up to date with your Meta account, so you never send a template that is no longer approved.
What you get out of it
- You stop typing the same thing twenty times a day.
- You can reach a customer even days after the last message.
- Every send carries that person’s name and details, with no copy and paste.
- The whole team sends the same text, with the same information.
Frequently asked questions
WhatsApp lets you reply freely for 24 hours after the customer’s last message. Past that window, writing first requires an approved template. That is a Meta rule, not a Wando one.
Keep reading:The WhatsApp 24-hour window (Spanish)What an HSM template is (Spanish)
Keep reading
Want to see it working?
We show it live on your own business, in 30 minutes and with no purchase commitment.
Other features
AI-powered replies
Suggestions written with your business information and each customer’s history.
One-click approval
Your team reviews and sends without writing from scratch. Fewer errors, more speed.
Real-time analytics
Pending messages, response time and team performance. All in plain sight.
Multi-agent
Assign conversations to different team members. Scale without losing control.
We set everything up
We connect your WhatsApp with no technical work on your end. You are running in 15 minutes.