🛠️ Errors & fixes
11 pages, translated from our Spanish originals and kept in sync weekly.
How to set up your WhatsApp Business profile so it appears on Google
A practical guide to completing your WhatsApp Business company profile, understanding why it doesn't appear on Google, and which part of the problem is solved from Meta and which part from your own site or your Business Profile.
Read itWhatsApp template rejected for "promotional content": what to do if it's informative
Why Meta rejects an informative template for promotional content, how to rewrite it step by step, and how to keep it from happening again.
Read itWhatsApp templates with variables in the header: why the preview doesn't show them properly
Reasons why a WhatsApp template with variables in the header appears empty or with the {{1}} placeholder visible in the preview, how to fix it step by step, and when the real problem is something else.
Read itWhatsApp template with line breaks or strange characters: how to fix it
Your WhatsApp template arrives with odd line breaks, visible \n, or changed characters. What causes them, how to clean it up step by step, and when the problem is something else.
Read itWhatsApp Business broadcast messages: how to know if the message was delivered
How to see who received and who read your WhatsApp Business broadcast (in the message's "Info"), why some contacts never appear and how to organize your sends.
Read itWhatsApp Business not sending the welcome message: causes and fix
Why WhatsApp Business doesn't send the automatic greeting to new customers, how to check it step by step, and what signs indicate the real problem is something else.
Read itBulk messaging on WhatsApp Business: real limits and how not to risk your number
What you can and can't do when you want to send bulk messages on WhatsApp Business: why you get blocked, how to run campaigns without risking your number, and what to do if you've already been limited.
Read itWhatsApp Business Bulk Messages: Limits and Best Practices
What you can and can't do when you want to send a message to a lot of people through WhatsApp Business. Real limits, how to avoid getting your account blocked, and what to do when the problem isn't volume but something else.
Read itHow to Schedule Messages in WhatsApp Business
The WhatsApp Business app does not include a message scheduler: there is no 'send later' button. What does exist is the away message and, for true scheduled sends, Meta's official API. This guide explains what you can do from your phone, what you can't, and how to avoid getting your account blocked.
Read itBulk sending on WhatsApp Business: why it gets stuck and how to unstick it
An honest guide to the blocks, limits and rejections that show up when you try to send bulk messages through WhatsApp Business. What you can fix yourself and when the real problem is something else.
Read itWhatsApp Business not receiving messages: why the business doesn't see what customers send
A guide to understanding why a business stops seeing the messages that arrive in WhatsApp Business and how to check it step by step without relying on support.
Read it