Your CRM and management system, connected to WhatsApp
What happens on WhatsApp, inside your CRM
Your management system, spreadsheets and automations learn about every conversation, with nobody copying and pasting.
In plain words
In most businesses the customer lives in two places: the CRM or spreadsheet, and WhatsApp. Wando joins both ends. Your contacts sync with Google Sheets, every new message can trigger an automation in Make, Zapier or n8n, and your system can read conversations and send messages through the Wando API. If you would rather have an AI agent do it, there is also an MCP server.
How it works
- 1
You choose how to connect
Without code, with Google Sheets or with Make, Zapier and n8n. With code, through the Wando API or MCP.
- 2
You define what travels
Contacts and spreadsheet data into Wando; new messages, approved messages and escalated conversations out to your tools.
- 3
Your team works where it already works
The CRM stays up to date with what happened on WhatsApp, and in Wando every chat shows what you already knew about the customer.
What you get out of it
- The CRM learns about every conversation without anyone typing it in.
- Your customer base stays in one place.
- You can get a Slack alert when a conversation is escalated.
- If your system is custom, you do not have to build the integration yourself.
Frequently asked questions
Any system that accepts a webhook or can call an API: with Make, Zapier or n8n you reach hundreds of CRMs and management systems without code. For spreadsheets, Google Sheets syncs directly with your contacts.
Keep reading:Contacts synced with your spreadsheets
Keep reading
Want to see it working?
We show it live on your own business, in 30 minutes and with no purchase commitment.
Other integrations
Send email from your Gmail
The emails you write in the dashboard go out from your own address. We only request the send permission.
Book appointments with the Wando calendar or Google Calendar
Wando has its own booking calendar: customers book from a link, get the reminder on WhatsApp and you can ask for a deposit with Mercado Pago. If you already use Google Calendar, every booking is copied there and updates if it changes.