How to Migrate from ManyChat to Wando Without Losing Conversations or Your Number

Making the decision to switch tools is the hard part. Then comes the practical side: what happens to your contacts, your histories, and that WhatsApp number you worked so hard to build. The good news is that migrating from ManyChat to Wando is simpler than it seems, and you don't have to give up anything important.

In this guide, we walk you through step by step how to make the switch without any scares, what you should export before canceling ManyChat, and how Wando adapts to the way you already work. Spoiler: you don't need to reconfigure everything from scratch, and your WhatsApp number stays right where it is.

What you need to export from ManyChat before leaving

Before canceling your ManyChat account, make sure to export what matters to you: your contacts with their tags and attributes, and the conversation history if you need it for auditing or follow-up. ManyChat lets you export contacts as CSV from the contacts tab, and conversations can be downloaded from each individual chat or through integrations.

You don't need to export your flows or automations: Wando doesn't use scheduled flows. The AI learns from your real responses, so the work of building conversation trees is over. What you should bring along is your contact base, because that's where your relationship with customers lives.

• Contacts in CSV with tags and custom fields
• Conversation histories if you need them for reference
• List of message templates you use often (to recreate them in Wando)
• Any business hours settings you want to replicate

Prices, verified one by one

• ManyChat Essential: US$14/month — 250 contacts.
• ManyChat Pro: US$29/month — 2,500 contacts.
• ManyChat free: Real Free Plan: 25 active contacts and 1 user.

• Wando Starter: US$9.99/month — 500 contacts, 1 user.
• Wando Pro: US$19.99/month — 5,000 contacts, 3 users.
• Wando Enterprise: US$49.99/month — 25,000 contacts, unlimited users.
• Wando free trial: 14 days without a card.

Your WhatsApp number doesn't change: how the official API works

The million-dollar question: do I have to change my number? No. Wando uses Meta's official WhatsApp API (WhatsApp Cloud API), so your WhatsApp Business number stays intact. All you need to do is connect your Meta business account with Wando, a process done from the dashboard and requiring no technical knowledge.

However, when you switch to the official API, incoming messages will go to the Wando inbox, not to the WhatsApp app on your phone. If you like responding from your cell phone, don't worry: Wando has multi-agent support, so each person on your team can handle conversations from their own account.

Step-by-step migration without missing a beat

Migration is done in four steps. First, export your contacts from ManyChat. Second, create your Wando account and activate the 14-day free trial without a card. Third, connect your WhatsApp Business number with Meta's API (Wando guides you through the process). Fourth, import your contacts and set up the basics: schedules, templates, and who handles support.

You don't need to migrate everything on the first day. You can test Wando with a small group of contacts while continuing to use ManyChat for the rest. When you see that the AI has learned to respond like you, make the full switch. And if you have any questions, Wando's local support answers in Spanish, without any hassle.

• Export contacts and conversations from ManyChat
• Create your Wando account (14 days free, no card required)
• Connect your WhatsApp number with the Meta API from the panel
• Import your contacts and set up schedules and templates
• Test with a small group and when you're ready, make the full switch

What changes in day-to-day: from flows to suggestions that learn

The biggest difference you'll notice is philosophical. ManyChat is a flow-based automation tool: you build the tree, define the branches, and wait for the customer to follow the path you designed. Wando is something else: the AI reads every incoming message and suggests a response to your team based on how you've answered before. Your team approves it with one click and that's it.

That means you don't spend hours building flows or updating responses when something changes. The AI learns from the real responses your business gives, so it gets sharper every time. For a small business that handles inquiries every day, it's much less maintenance and much closer to how you actually work.

That doesn't mean Wando is better at everything. If your business lives on mass campaigns on Instagram and Messenger, ManyChat is a beast at that. Wando has campaigns and templates, but its focus is WhatsApp customer service. If your engine is social media, stick with ManyChat. If your engine is WhatsApp, Wando simplifies your life.

What happens to your templates and campaigns

The message templates you use in ManyChat (the HSMs, those messages sent outside the 24-hour window) have to be recreated in Wando. They don't import automatically, but it's a copy-and-paste job. Note: new templates go through Meta approval, which can take up to 48 hours. So if you have a campaign planned, create the templates in Wando a few days in advance.

As for campaigns, Wando lets you send messages to your tagged contacts, and then you see delivery and response stats. It doesn't have the complexity of ManyChat's funnels, but for announcing a promo, a reminder, or a piece of news, it's more than enough.

Pricing and free plan: which one suits your case

Wando starts with a 14-day free trial without a card, and then has plans from Starter to Enterprise. Prices are in US dollars and full details live at wando.online/pricing. If you pay for the first month, there's a 25% discount. No hidden charges: you choose the plan, try it, and if it doesn't convince you, you leave.

ManyChat has a truly free plan (25 contacts), which is ideal if you're just starting out and don't want to pay anything. But when your list grows, the entry-level paid plan jumps to a level that can be expensive for what it offers. If your focus is WhatsApp and customer support, Wando is usually more affordable. Still, the final decision depends on your volume and how much you use Instagram and Messenger.

Migrating from ManyChat to Wando is not a leap into the void: you export your contacts, connect your number with the official API, and keep serving from day one. Wando's AI doesn't replace your judgment, it makes it easier: it suggests, you approve. If your business lives on WhatsApp, try it with the 14 free days and see if you feel comfortable. If social media is your engine, ManyChat is still a good tool. The decision is yours.