Best WhatsApp Business Tools in Peru: Prices and Support

If you're in Peru and want to use WhatsApp Business for your business, you've surely wondered what tools exist, how to pay for them, and whether they'll support you during your hours. The good news: there are several options, and not all of them are the same.

In this guide, we compare the main platforms you can contract from Peru, with their prices (in US dollars), plans, and how well they're designed for a local business. We also include Wando, the tool we developed, because we believe it has an important differentiator: it learns from your real responses.

What to consider when choosing a WhatsApp Business tool in Peru

First: not all tools use Meta's official WhatsApp API, but the ones on this list do. That means they're safe and comply with Meta's rules, although Meta charges conversation fees separately and they vary by country (you can check the official documentation).

Second: the price. Most quote in US dollars, so the exchange rate will affect you. Some have free plans or trials, others don't. Look carefully at what each plan includes: users, contacts, conversations.

Third: support. If your business operates during the day in Peru, you need them to respond in Spanish and, ideally, at compatible hours. Local tools or those with a presence in Latin America tend to be more agile.

• Use Meta's official WhatsApp API.
• Prices in US dollars: calculate the exchange rate.
• Support in Spanish and hours compatible with Peru.
• Try before you pay: some have free trials.

Prices, verified one by one

• Wati Growth: US$45/month billed annually — 3 users and 500 active contacts, no option to add more.
• Wati Pro: US$95/month — US$24 for each additional user.

• Whaticket Single plan: US$49/month with monthly billing — minimum 3 users and 1 WhatsApp connection; 20% less if billed annually.
• Whaticket free trial: 14 days.

• Cliengo Starter: US$45/month — 2 users and 500 conversations.
• Cliengo Premium: US$119/month — more volume and marketing features.
• Cliengo Business: US$259/month — the highest tier, aimed at teams.
• Cliengo free trial: 14 days.

• ManyChat Essential: US$14/month — 250 contacts.
• ManyChat Pro: US$29/month — 2,500 contacts.
• ManyChat free: Real Free Plan: 25 active contacts and 1 user.

• Botmaker Standard: US$149/month — 3,000 conversations.
• Botmaker Scale: US$249/month — 5,000 conversations.
• Botmaker Pro: US$499/month — 10,000 conversations.
• Botmaker Enterprise: on request — tailored.
• Botmaker free: The account is created for free and includes up to 300 initial conversations at no charge.

• Wando Starter: US$9.99/month — 500 contacts, 1 user.
• Wando Pro: US$19.99/month — 5,000 contacts, 3 users.
• Wando Enterprise: US$49.99/month — 25,000 contacts, unlimited users.
• Wando free trial: 14 days without a card.

The most well-known options and their plans

Wati is a global platform with a very polished no-code flow builder. It's designed for companies that speak English and need elaborate automations. The entry plan doesn't allow adding extra users or contacts, so if you grow, you jump to the next tier. It has no free plan or published trial.

Whaticket is a multi-agent shared inbox widely used in Latin America. Ideal for teams that need to distribute conversations from the same number. The minimum plan is 3 users, so a one-person business pays for three. It has a 14-day trial.

Cliengo is Argentine, multichannel (web, WhatsApp, Instagram, Facebook) and focuses on capturing leads. Its web chatbot is very good, but the entry price is high if you only need WhatsApp. It has a 14-day trial.

ManyChat is the reference for Instagram and Messenger, with a real free plan (25 contacts). It's useful for marketing funnels, not so much for a team to handle inquiries. The material and support are mostly in English.

Botmaker is omnichannel, designed for large companies. The smallest plan is expensive for an SME, and the platform is complex. The account is created for free with 300 initial conversations.

Wando: the local option that learns from your responses

Wando is an Argentine SaaS that uses Meta's official WhatsApp API. The key difference: its AI suggests responses and your team approves them with a click. It doesn't respond alone without supervision, and it learns from the responses you approve, so it suggests better each time.

It works in Spanish, with local support, and is designed for SMEs in Latin America. You can try it free for 14 days without a card. Plans start at Starter US$9.99/month, Pro US$19.99/month and Enterprise US$49.99/month, with a 25% discount the first month. See details at wando.online/pricing.

Additionally, it has integrations with Make, Zapier, n8n, Slack, Google Sheets, and Mercado Pago (for charging). It also covers Instagram and Messenger, and includes features like audio transcription, scheduled auto-replies, and statistics.

• Free 14-day trial, no credit card required.
• Plans starting at US$9.99/month.
• AI that learns from your real responses.
• Support in Spanish, designed for LatAm.

How to pay from Peru?

Most of these tools accept international credit cards (Visa, Mastercard) and some allow PayPal. Wando, for example, charges in dollars, so the final amount in soles depends on the day's exchange rate.

If you don't have an international credit card, you can use services like Payoneer or virtual cards. Always check if the tool issues invoices for your RUC, because some do not.

Watch out for Meta's conversation prices: they are separate and vary by country. They are not paid by the tool; your business pays them directly to Meta.

Which one is best for your case?

If you have a team of several people and want a simple shared inbox, Whaticket is a good option, even if you have to pay for 3 users. If your strength is Instagram campaigns, ManyChat has a free plan that is not bad at all.

If you are an SME that wants to handle WhatsApp with AI help without going crazy programming flows, Wando is the most direct option: the AI learns from your responses and you don't need to configure anything weird.

For large companies with a budget, Botmaker or Cliengo cover more channels, but at a price that can be excessive for a small business.

In short, there is no perfect tool for everyone. It depends on your size, your team, and your budget. The important thing is to try before you pay: Wando offers 14 free days without a card, and others have trials. Take it easy, compare, and choose the one that helps you respond faster without losing control.