Best WhatsApp Business tools in Peru: prices and support

If you're in Peru and want to use WhatsApp Business for your business, you've probably wondered what tools exist, how to pay for them, and whether they'll support you during your hours. The good news: there are several options, and not all of them are the same.

In this guide we compare the main platforms you can hire from Peru, with their prices (in dollars), plans, and how well they're designed for a local business. We also include Wando, the tool we developed, because we believe it has an important differentiator: it learns from your real responses.

What to consider when choosing a WhatsApp Business tool in Peru

First: not all tools use Meta's official WhatsApp API, but the ones on this list do. That means they're secure and comply with Meta's rules, although conversation prices are charged separately by Meta and vary by country (you can check the official documentation).

Second: price. Most quote in dollars, so the exchange rate will affect you. Some have free plans or trials, others don't. Look carefully at what each plan includes: users, contacts, conversations.

Third: support. If your business operates during the day in Peru, you need them to respond in Spanish and, ideally, during compatible hours. Local tools or those with a presence in Latin America tend to be more agile.

• Use Meta's official WhatsApp API.
• Prices in dollars: calculate the exchange rate.
• Support in Spanish and hours compatible with Peru.
• Try before you pay: some have a free trial.

Prices, verified one by one

• Wati Growth: US$45/month with annual billing — 3 users and 500 active contacts, with no option to add more.
• Wati Pro: US$95/month — US$24 for each extra user.

• Whaticket Single plan: US$49/month with monthly billing — minimum 3 users and 1 WhatsApp connection; 20% less with annual billing.
• Whaticket free trial: 14 days.

• Cliengo Starter: US$45/month — 2 users and 500 conversations.
• Cliengo Premium: US$119/month — more volume and marketing features.
• Cliengo Business: US$259/month — the highest tier, aimed at teams.
• Cliengo free trial: 14 days.

• ManyChat Essential: US$14/month — 250 contacts.
• ManyChat Pro: US$29/month — 2,500 contacts.
• ManyChat free: A real Free plan: 25 active contacts and 1 user.

• Botmaker Standard: US$149/month — 3,000 conversations.
• Botmaker Scale: US$249/month — 5,000 conversations.
• Botmaker Pro: US$499/month — 10,000 conversations.
• Botmaker Enterprise: on request — custom.
• Botmaker free: The account is created for free and includes up to 300 initial conversations at no charge.

• Wando Starter: US$12.99/month — 500 contacts, 1 user.
• Wando Pro: US$26.99/month — 5,000 contacts, 3 users.
• Wando Enterprise: US$66.99/month — 25,000 contacts, unlimited users.
• Wando free trial: 14 days without a card.

The best-known options and their plans

Wati is a global platform with a very polished no-code flow builder. It is designed for English-speaking companies that need elaborate automations. The entry plan does not allow adding extra users or contacts, so if you grow, you jump to the next tier. It has no free plan or published trial.

Whaticket is a multi-agent shared inbox widely used in Latin America. Ideal for teams that need to split conversations from the same number. The minimum plan is 3 users, so a one-person business pays for three. It has a 14-day trial.

Cliengo is Argentine, multichannel (web, WhatsApp, Instagram, Facebook) and focuses on capturing leads. Its web chatbot is very good, but the entry price is high if you only need WhatsApp. It has a 14-day trial.

ManyChat is the reference for Instagram and Messenger, with a real free plan (25 contacts). It works for marketing funnels, not so much for a team handling inquiries. The material and support are mostly in English.

Botmaker is omnichannel, designed for large companies. The smallest plan is expensive for an SMB, and the platform is complex. The account is created for free with 300 initial conversations.

Wando: the local option that learns from your replies

Wando is an Argentine SaaS that uses Meta's official WhatsApp API. The key difference: its AI suggests replies and your team approves them with one click. It does not reply on its own without supervision, and it learns from the replies you approve, so it suggests better each time.

It works in Spanish, with local support, and is designed for SMBs in Latin America. You can try it free for 14 days without a card. Plans start at Starter US$12.99/month, Pro US$26.99/month and Enterprise US$66.99/month, with a 25% discount the first month. Check the details at wando.online/pricing.

It also has integrations with Make, Zapier, n8n, Slack, Google Sheets and Mercado Pago (for collecting payments). It also covers Instagram and Messenger, and has features such as audio transcription, time-based auto-replies and statistics.

• Free 14-day trial, no card required.
• Plans from US$12.99/month.
• AI that learns from your real replies.
• Support in Spanish, designed for LatAm.

How to pay from Peru?

Most of these tools accept international credit cards (Visa, Mastercard) and some allow PayPal. Wando, for example, charges in dollars, so the final amount in soles depends on the exchange rate of the day.

If you don't have an international card, you can use services like Payoneer or virtual cards. Always check whether the tool issues an invoice for your RUC, because some don't.

Watch out for Meta's conversation prices: they are separate and vary by country. They are not paid by the tool, they are paid by your business directly to Meta.

Which one is best for your case?

If you have a team of several people and want a simple shared inbox, Whaticket is a good option, even if you have to pay for 3 users. If your strength is Instagram campaigns, ManyChat has a free plan that is not bad at all.

If you're an SMB that wants to handle WhatsApp with AI help without going crazy programming flows, Wando is the most straightforward option: the AI learns from your replies and you don't need to set up anything strange.

For large companies with a budget, Botmaker or Cliengo cover more channels, but at a price that for a small business can be excessive.

In short, there's no perfect tool for everyone. It depends on your size, your team and your budget. The important thing is that you try before you pay: Wando offers 14 days free without a card, and others have a trial. Take your time, compare and choose the one that helps you reply faster without losing control.