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Alternatives to Cliengo for healthcare: Wando and other options

6 min read

Cliengo is an Argentine platform with years of experience, strong in capturing leads from the web and social media. If your practice receives many inquiries through the website and you want to qualify them automatically, Cliengo does that job well. But if your day-to-day happens on WhatsApp, and what you need is to respond quickly without losing track, it might be overkill (and expensive).

Wando is an Argentine SaaS focused on WhatsApp Business, with an AI that suggests responses and learns from how your team responds. It's not a flow chatbot that you have to program: it adapts to your way of working. And it starts with a 14-day free trial, no credit card required.

Cliengo: the good and the not-so-good for a practice

Cliengo is multichannel: web, WhatsApp, Instagram, and Facebook. If your practice invests in digital marketing and wants to attract patients from the website, its web chatbot is among the best in the local market. It includes a basic CRM for lead qualification, which is a plus if your team is used to managing prospects in a pipeline.

But it has two weak points for the healthcare sector. First, the entry price is high for an SME that only needs to handle WhatsApp. Second, its automation combines pre-programmed flows with an AI layer on top; it's not generative AI that understands free language from the start. That means if a patient asks something not covered in the flow, the conversation may be cut off or routed to a human.

In summary: Cliengo is a good option if your priority is capturing leads from the web and you have the budget for a robust platform. For daily WhatsApp support, it might be more than you need.

  • Multichannel: web, WhatsApp, Instagram, and Facebook
  • Basic CRM with lead qualification
  • Argentine company with experience
  • High entry price for an SME
  • Flow-based automation, not pure generative AI

Prices, verified one by one

The prices and plans we mention were verified on cliengo.com, wati.io, whaticket.com, manychat.com, and botmaker.com on August 29, 2026. Always check the official site before deciding, because conditions change.

  • Cliengo Starter: US$45/month — 2 users and 500 conversations.
  • Cliengo Premium: US$119/month — more volume and marketing features.
  • Cliengo Business: US$259/month — the highest tier, aimed at teams.
  • Cliengo free trial: 14 days.
  • Wati Growth: US$45/month when paying annually — 3 users and 500 active contacts, with no possibility of adding more.
  • Wati Pro: US$95/month — US$24 for each additional user.
  • Whaticket Single plan: US$49/month with monthly billing — minimum 3 users and 1 WhatsApp connection; 20% less when paying annually.
  • Whaticket free trial: 14 days.
  • ManyChat Essential: US$14/month — 250 contacts.
  • ManyChat Pro: US$29/month — 2,500 contacts.
  • ManyChat free: Real Free Plan: 25 active contacts and 1 user.
  • Botmaker Standard: US$149/month — 3,000 conversations.
  • Botmaker Scale: US$249/month — 5,000 conversations.
  • Botmaker Pro: US$499/month — 10,000 conversations.
  • Botmaker Enterprise: on request — customized.
  • Botmaker free: The account is created for free and includes up to 300 initial conversations at no charge.
  • Wando Starter: US$9.99/month — 500 contacts, 1 user.
  • Wando Pro: US$19.99/month — 5,000 contacts, 3 users.
  • Wando Enterprise: US$49.99/month — 25,000 contacts, unlimited users.
  • Wando free trial: 14 days without a card.

Wando: an AI that learns from your practice

Wando focuses on WhatsApp Business using Meta's official API. The AI suggests responses and your team approves them with a click; it does not respond on its own without supervision. That is key in healthcare, where precision and empathy matter. Additionally, the AI learns from the real responses your team gives, so it suggests better over time.

For a clinic, this means less time typing repetitive responses (hours, address, prices) and more time to care for patients. It includes a message inbox with suggestions, templates for mass messages, contacts with tags, statistics, and multi-agent if you have receptionists.

The price is affordable for an SME: plans start at a low monthly rate, with a 14-day free trial without a card. And if you pay for the first month, you get a 25% discount. Plan details are at wando.online/pricing.

Wando also integrates with tools you already use: webhooks to Make, Zapier, n8n, and Slack; Google Sheets for contacts; and Mercado Pago for payments. And not only WhatsApp: you can also connect Instagram and Messenger, although the focus is WhatsApp.

  • AI that suggests responses and learns from real ones
  • Human supervision on every response
  • Official WhatsApp API (Meta)
  • Free 14-day trial without a card
  • Integrations with Make, Zapier, n8n, Slack, Google Sheets, and Mercado Pago

Other alternatives: Wati, Whaticket, ManyChat, and Botmaker

Wati is a global platform with a very polished no-code flow builder. If your team is willing to build complex automations and you work with an English-speaking audience, it may work. But its entry plan does not allow additional users or contacts: if you grow, you jump up a tier. And it has no free plan.

Whaticket is a shared multi-agent inbox, ideal for teams that need to distribute conversations. But its minimum plan is 3 users: if you are a small clinic, you pay for three. Automation is through flows, not AI that understands free language.

ManyChat is the reference for Instagram and Messenger, with a truly free plan. But its center of gravity is Meta's networks, not WhatsApp as a customer service channel. It is designed for marketing funnels, not for a team to handle inquiries.

Botmaker is a powerful omnichannel platform, but aimed at medium and large companies. Its cheapest plan is expensive for an SME, and the platform's complexity is high. If you have a clinic with a low volume of conversations, it's overkill.

  • Wati: mature no-code flows, but rigid entry plan and no free tier
  • Whaticket: shared inbox for teams, but minimum 3 users and no generative AI
  • ManyChat: strong on Instagram/Messenger, with free plan, but not focused on WhatsApp
  • Botmaker: powerful omnichannel, but expensive and complex for SMEs

When is each one suitable for a clinic?

If your clinic already invests in digital marketing and you want to capture leads from the web, Cliengo is a solid option. Its web chatbot and CRM help you qualify prospects. But if most of your patients write to you on WhatsApp and you need fast and accurate responses, Wando is more direct and economical.

If your team is large and you need a simple shared inbox, Whaticket can work, although it doesn't have AI that learns. If you run aggressive campaigns on Instagram, ManyChat is the natural tool, but it's not for daily customer service. And if you have budget and high volume, Botmaker is powerful, but it can be excessive.

In short, for a clinic that wants to serve well via WhatsApp without overspending, Wando is the most balanced option. But if your priority is capturing leads from the web, stick with Cliengo.

How to try Wando in your clinic

Wando offers a 14-day free trial without a credit card. You can upload your patients' contacts, connect your WhatsApp Business, and test the AI suggestions with your own content. The AI starts learning from day one, so within a couple of days you'll already notice the difference.

If it works for you, you can sign up for a plan with a 25% discount on the first month. Plans start at a low price and increase based on volume. Check current prices at wando.online/pricing.

The WhatsApp integration is through Meta's official API, so you comply with the platform's policies. And if you need help, support is local, in Spanish.

Choosing between Cliengo and Wando depends on your priority: if it's capturing leads from the web, Cliengo is a heavyweight; if it's providing good service on WhatsApp, Wando gives you AI that learns and a friendly price. Try Wando for free and compare it with your current experience. And if Cliengo works for you, don't change just for the sake of changing.

Frequently asked questions

Is Cliengo useful for a medical practice?+

Yes, Cliengo is useful if you want to capture leads from your website and qualify them with its CRM. But if your focus is WhatsApp, its entry price is high and its flow-based automation may fall short with open-ended questions.

Is Wando only for WhatsApp?+

No, Wando focuses on WhatsApp using the official Meta API, but you can also connect Instagram and Messenger. However, its strength is WhatsApp.

Does Wando replace a receptionist?+

No, Wando suggests responses and your team approves them. It does not respond on its own without supervision, so the receptionist remains in control but types much less.

What if my practice has several professionals?+

Wando supports multiple agents, so several team members can handle conversations from the same inbox without overlapping.

Does Cliengo have a free plan?+

No, Cliengo does not have a free plan, only a 14-day trial. Wando also offers a 14-day trial, but without requiring a credit card.

Can I try Wando before paying?+

Yes, Wando offers a 14-day free trial without a credit card. You can set up your WhatsApp and see how the AI learns from your responses.