Cliengo Alternatives for Beauty Salons: Is It Worth Switching?

Cliengo is an Argentine platform with years of experience, especially in web chat for capturing leads. If your salon receives inquiries through the web, it's an option that works. But if your day-to-day runs through WhatsApp, you may be missing out on something simpler and cheaper.

In this comparison we focus on your industry: aesthetics. We're not speaking in general terms, but about what works for you to respond quickly, avoid losing appointments and attend to several clients at once. And yes, it's written by the Wando team, so you already know where we're coming from.

What Cliengo offers and where it falls short

Cliengo started with website chat and it's still strong there: it converts anonymous visitors into leads with a chatbot that qualifies them. If your website is your main acquisition channel, it makes sense.

The problem for an aesthetics salon is twofold. First, the price: its entry-level plan is already high for a small business that only needs WhatsApp. Second, automation is through pre-programmed flows with an AI layer on top, not generative AI that understands free-form language. In other words, you have to configure and maintain those flows.

Also, although it includes WhatsApp among its channels, its center of gravity is still the web. For handling WhatsApp inquiries naturally, it falls short.

• Web chat for capturing leads: its territory, and it dominates it.
• High entry price if you only need WhatsApp.
• Automation through flows, not pure generative AI.

Prices, verified one by one

• Cliengo Starter: US$45/month — 2 users and 500 conversations.
• Cliengo Premium: US$119/month — more volume and marketing features.
• Cliengo Business: US$259/month — the highest tier, aimed at teams.
• Cliengo free trial: 14 days.

• Wati Growth: US$45/month paying annually — 3 users and 500 active contacts, with no option to add more.
• Wati Pro: US$95/month — US$24 for each extra user.

• Whaticket Single plan: US$49/month with monthly billing — minimum 3 users and 1 WhatsApp connection; 20% less paying annually.
• Whaticket free trial: 14 days.

• ManyChat Essential: US$14/month — 250 contacts.
• ManyChat Pro: US$29/month — 2,500 contacts.
• ManyChat free: Real Free plan: 25 active contacts and 1 user.

• Botmaker Standard: US$149/month — 3,000 conversations.
• Botmaker Scale: US$249/month — 5,000 conversations.
• Botmaker Pro: US$499/month — 10,000 conversations.
• Botmaker Enterprise: on request — custom.
• Botmaker free: The account is created for free and includes up to 300 initial conversations at no charge.

• Wando Starter: US$12.99/month — 500 contacts, 1 user.
• Wando Pro: US$26.99/month — 5,000 contacts, 3 users.
• Wando Enterprise: US$66.99/month — 25,000 contacts, unlimited users.
• Wando free trial: 14 days without a card.

Wando: AI that learns from your replies, for WhatsApp

Wando is an Argentine SaaS that focuses on WhatsApp Business using Meta's official API. The key difference: the AI suggests replies based on what your team actually says, and you approve them with one click. It's not a chatbot you have to program with flows; it learns on its own from your style.

For an aesthetics salon, this means that typical inquiries (prices, appointments, hours, promotions) get answered quickly and in your tone, without you having to build a decision tree. And if a client asks something unusual, the AI gives you a suggestion and you decide.

It also includes features that organize your day: an inbox with suggestions, templates for campaigns (such as appointment reminders), contacts with tags, statistics, and multi-agent. And it has auto-replies by schedule, ideal for when the salon is closed.

• AI suggestions that learn from your real replies.
• You approve each reply with one click: it doesn't reply on its own without supervision.
• Integrations with Make, Zapier, n8n, Slack, Google Sheets, and Mercado Pago.
• Free 14-day trial without a card.

What Wati has and why it's not for your salon

Wati is a global platform with a very polished no-code flow builder. If you need complex automations and you speak English, it's a solid option.

But for an aesthetics salon in Argentina, it falls short for several reasons. Its entry plan doesn't allow adding extra users or contacts: if you grow, you jump a tier. And it's paid in dollars or euros, with support and materials designed for an English-speaking audience.

Also, its automation is based on flows, not AI that understands free language. In other words, you're still tied to configuring and maintaining those flows, which is exactly what Wando saves you from.

• Mature no-code flows, but they need to be configured.
• Limited entry plan: no additional users or contacts.
• Designed for an English-speaking audience, not for the day-to-day of a local small business.

Whaticket, ManyChat and Botmaker: real alternatives?

Whaticket is a shared multi-agent inbox, ideal if you have a large team. But its minimum plan is for 3 users: if you are a single person or have one assistant, you pay too much. And its automation is also flow-based.

ManyChat has a genuinely free plan and is the reference for Instagram and Messenger. If your salon lives off those networks, it can work. But it is not designed to handle WhatsApp inquiries as a primary channel, but rather for marketing funnels.

Botmaker is powerful and omnichannel, but its smallest plan is already expensive and its complexity is for large companies. For an aesthetics salon, it is like using a bulldozer to hang a small picture.

• Whaticket: good for teams, but minimum 3 users.
• ManyChat: free plan and strong on Instagram, weak on WhatsApp as a support channel.
• Botmaker: for large companies, high price and complexity.

When should you stick with Cliengo?

If your main source of customers is your website chat and you have already built flows that work for you, there is no reason to switch. Cliengo is good at that and has a track record.

But if you want to handle WhatsApp naturally, with an AI that learns from your replies and at an affordable price, Wando is the option designed for your industry. The 14-day free trial without a card lets you see it with your own inquiries.

• Choose Cliengo if your website is your main lead generation channel.
• Choose Wando if you want to reply on WhatsApp quickly, without flows, and at a small business price.

In the end, the decision depends on where your day-to-day happens. If it's on the web, Cliengo delivers. If it's on WhatsApp, Wando gives you an AI that learns from the way you work, without you having to program anything. Try it for free and see if it makes your life simpler.